Costco ceases the sale of Xbox consoles in the United Kingdom and United States

Costco has ceased offering Xbox consoles both online and in physical stores across the US and UK without any public announcement.

According to TheGamer, a Resetera user named kubev observed that searches for Xbox on Costco's US site now yield no results, displaying a message saying, "We're sorry. We were not able to find a match."

Similarly, a Reddit user noted last month that the absence of Xbox items extends to their US online platform.

GamesIndustry.biz verified the situation, finding that the dedicated Xbox landing page on Costco's US website now reports the same unavailability error.

Despite the removal of Xbox products, the video games section still offers PlayStation and Nintendo items for sale.

Using archive snapshots from Wayback Machine, GamesIndustry.biz discovered that Xbox categories were still present on Costco's US website as recently as May 2025.

In the UK, Costco’s online section for Gaming PCs & Consoles also excludes Xbox, offering only a Thrustmaster racing wheel when searched. As of June 11, 2025, the Xbox Series X was listed but was removed by August 6, 2025.

When GamesIndustry.biz checked a UK physical store on September 24, 2025, only PlayStation and Nintendo products were available. Meanwhile, a nearby PC World carried Xbox consoles.

No Xbox consoles were available at the Costco store we visited

A call to a separate store's customer service confirmed that they no longer stock Xbox consoles.

Costco has not confirmed the removal of Xbox products in the US or UK and has been approached by GamesIndustry.biz for further clarification.

The shift may relate to market trends, as GamesIndustry.biz analysis by Christopher Dring in October 2024 highlighted increasing digital sales for games, with significant reductions in physical Xbox game purchases between 2023 and 2024.

Price adjustments may also be a factor: On May 1, 2025, Microsoft raised the US price of Xbox Series X by $100, citing rising development costs and market factors. A subsequent price increase was announced, attributed to macroeconomic shifts.

Former Blizzard president Mike Ybarra remarked that such price hikes intend to boost profit rather than offset tariffs, despite the backdrop of tariffs on Asian markets, where Xbox manufacturing is based.

GamesIndustry.biz is awaiting Costco's response for more insights on this development.