Costco discontinues sales of Xbox consoles in both the UK and the US
Costco has quietly ceased selling Xbox consoles, both online and in brick-and-mortar stores, across the US and UK.
TheGamer recently brought attention to this when Resetera user kubev discovered that searching for Xbox items on Costco's US website now leads to a message stating, "We’re sorry. We were not able to find a match."
Similarly, a Reddit user noted that the retailer's site no longer displayed Xbox products.
GamesIndustry.biz verified this disappearance, confirming that the Xbox console page on Costco's US website now shows an error message. Meanwhile, the video games section lacks an Xbox category, but still offers PlayStation and Nintendo products.
Historical data from May 2025, via Wayback Machine, confirmed that an Xbox section was present on Costco’s sites.
In the UK, the Gaming PCs & Consoles section also excludes Xbox consoles, while still featuring PS5 and Nintendo Switch 2. Searching "Xbox" yields only a Thrustmaster racing wheel.
Historical snapshots showed that on June 11, 2025, the UK site listed the Xbox Series X, but by August, it had vanished.
On a visit to a physical UK Costco location on September 24, 2025, GamesIndustry.biz found no Xbox consoles, although PlayStation and Nintendo were available. Meanwhile, a nearby PC World stock displayed Xbox consoles for sale.
Further inquiries with customer service confirmed the absence of Xbox systems at another UK branch.
Although Costco has yet to officially comment on withdrawing Xbox products, GamesIndustry.biz has reached out to the company for their statement.
Earlier insights from GamesIndustry.biz indicated a rise in digital purchases, with Christopher Dring reporting in October 2024 that only 19% of Xbox games were bought in stores compared to 26% the previous year, while PS5 physical sales dropped from 41% to 32%.
Microsoft increased the Xbox Series X's US price by $100 on May 1, 2025, attributing it to "market conditions and the rising cost of development." Another price augmentation followed, linked to economic changes, according to the company.
Former Blizzard president Mike Ybarra commented, emphasizing profit motives over tariffs for these price changes.
Despite market concerns linked to tariffs, primarily on products manufactured in China, Microsoft has not directly mentioned these as the cause for price adjustments.
GamesIndustry.biz continues to pursue comments from Costco regarding these developments.