Quantic Lab says report on Cyberpunk 2077’s QA issues lacked “understanding in the process of how a game is tested”

CD Projekt’s QA partner Quantic Lab has responded to allegations that it misled the Polish developer to keep an outsourcing contract for Cyberpunk 2077. The Romanian company noted that this report lacked understanding of the whole game testing process.

The whole story started with a video by YouTuber Upper Echelon Gamers, who claimed that Quantic Lab exaggerated the size of its QA team and their expertise. The company also reportedly requested its staff report at least 10 bugs per day, which eventually led to the Cyberpunk 2077 botched launch.

On June 28, Quantic Lab CEO Stefan Seicarescu told VGC that this video contained “incorrect statements” about the company’s history. “Quantic Lab always strives to work with transparency and integrity with our industry partners,” he said.

Seicarescu also noted that Upper Echelon Gamers’ video lacked “understanding in the process of how a game is tested before its release to the market.” Quantic Lab employs over 400 people across three offices in Romania, supporting more than 200 projects per year in partnership with several game developers.

“All our customer agreements are confidential but in general, global publishers are working with several QA outsourcing companies, not depending solely on one, in addition to internal QA resources at developer level in most cases,” Seicarescu said. “Each project we undertake is unique with regard project requirements. Project direction is agreed and adjusted accordingly as per real time requirements with our clients.”

It is worth noting that several anonymous CD Projekt devs also denied Upper Echelon Gamers’ report, saying that Quantic Lab’s role in fixing critical bugs was minimal. The Polish studio knew about all technical issues, with employees blaming mismanagement rather than outsourcing testers for Cyberpunk 2077’s bad state at launch.