Sega and Creative Assembly have withdrawn the remastered version of Total War: Shogun 2 from sale, stating that it "does not meet your expectations or our standards"

Total War: Shogun 2 – Complete Edition has been temporarily taken off the market by Sega and Creative Assembly due to issues related to AI upscaling and other performance glitches.

Following its October 13 debut, the revamped version has faced a flood of negative feedback on Steam. Users noted that AI-driven features appear in game elements like unit cards and newly introduced cutscenes, leading to bizarre visuals with additional fingers and merged armor.

According to information on Steam, modern rendering methods have been applied to the graphics technology, enhancing the visuals and textures.

Sega and Creative Assembly released a joint statement via Steam, agreeing that the release does not meet user expectations or their quality standards.

They acknowledged the community's reactions and stated plans to work alongside platform providers to temporarily delist the game and restore the initial version. Current owners will retain access.

The companies are actively partnering with their development team to pinpoint the problems, apply corrections, and ensure the remaster aligns with Total War’s anticipated quality.

Sega has faced scrutiny earlier this year concerning its application of generative AI in Crazy Taxi: World Tour.

The Steam page for the game includes a disclaimer about this technology, explaining its use as a development aid meant to enhance content and allow creatives to focus more on imaginative endeavors.

Generative AI tools were employed to aid in developing the game's background assets, but Sega assured that all AI-generated content underwent review by the development team, and no AI was involved regarding the game's performers, as stated to Game Informer.