Sony has issued an apology following the discovery that "Hotline Miami 2: Wrong Number," which is banned in Australia, was accessible to players in the country for a year.
Sony has extended an apology to gamers in Australia following the unexpected availability of Hotline Miami 2: Wrong Number on PlayStation consoles, despite the game's failure to obtain a classification from Australian authorities in 2015 due to its contentious content.
The game, which faced classification hurdles due to its depiction of sexual violence, had nonetheless been accessible via PlayStation Plus Extra and the Hotline Miami Collection for the past year.
According to Press-Start, Sony communicated with customers who purchased the game via email, stating: “We have become aware that the product Hotline Miami 2: Wrong Number has not received a proper rating from the Australian Classification Board and have therefore taken steps to refund customers who have purchased the game.
"We have issued a refund of the total purchase price for the product back to your original payment method. This may take 30-60 days to appear on your bank statement. If your original payment source is unavailable, we will refund the purchase amount to your PlayStation Network wallet."
Sony expressed regret "for any inconvenience caused."
Additionally, PlayStation informed users who played the game through the PlayStation Plus service that it had "taken steps" to eliminate the game from their libraries.
Upon inquiry by Eurogamer, Devolver Digital, the game's publisher, replied with a game screenshot that reads, "Good times never last."