Fall Guys users complain about automatic purchases in the game store. Mediatonic denies the problem
More than 70 redditors complained about a bug in the Fall Guys: Ultimate Knockout store. They said that they automatically bought skins and other in-game items when they just wanted to take a closer look at those on the preview.
According to the editors, the game itself debited their funds for the purchase immediately after the gamers clicked on the preview of the item in the store. At the same time, she did not require to confirm the action and did not allow it to be canceled.
ChunkyPeat user shared a letter that he received in response from the technical support of Mediatonic studio. In it, the developers stated that they did not know about such a problem, and in general the purchase was not automatic and was not related to any bug – it was made by a gamer. The developers naturally refused to return the money.