Sony support has confirmed that players must reimburse discounts when increasing the subscription level in the new PlayStation Plus

A letter from the Hong Kong support service was shared by one of the ResetEra users. It says that players who once bought PlayStation Plus at a discount and now want to upgrade to a more advanced level in an updated subscription should compensate for the resulting difference. The service will calculate the required amount automatically.

Sony has not yet commented on other subscriber complaints.

Source:

VGC
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