Bandai Namco has decided to shut down Reflector Entertainment, anticipating a €21 million loss for the third quarter as a consequence

Bandai Namco plans to shut down the developer Reflector Entertainment, known for the project Unknown 9: Awakening.

In a statement, Bandai Namco explained that a thorough evaluation of future strategies, essential investments, and viability led to the decision to dissolve Reflector.

The financial impact will see Bandai Namco recording an extraordinary loss estimated at €21 million in its third-quarter financial outcomes for the fiscal year concluding on March 31, 2027.

The acquisition of Reflector, based in Montreal, was completed by Bandai Namco in 2020, along with the subsidiary Reflector Interactive Productions. The terms were not disclosed.

Reflector, established by Alexandre Amancio and Lune Rouge in 2016, is best recognized for the 2024 game Unknown 9: Awakening, intended as part of a comprehensive multimedia initiative covering podcasts, books, and comics.

Following the game's release, Reflector reduced its workforce by 18%, attributing these cuts to organizational changes that rendered some roles unnecessary.

Additional layoffs in 2025 emerged when a new project failed to secure approval, and the company decided against continuing the Unknown 9 series due to underwhelming sales, as reported here.

CEO Hervé Hoerdt admitted the franchise did not fulfill its objectives, despite modifications and efforts.

"The necessity to close down comes directly from the shortcomings of Reflector's ambitious inaugural effort, a unique intellectual property designed with a vast transmedia narrative."