Ubisoft is currently examining a complaint filed by an NGO regarding concerns over data protection and their requirement for "always online" connections

Update, April 29, 2025: Ubisoft has officially addressed the recent complaint brought against them. In a statement reported by Eurogamer, Ubisoft commented, "We are aware of the complaint and are looking into it," indicating that the company values privacy and aims to safeguard player data across their platforms.

Ubisoft clarified that for offline-enabled games, internet connectivity is needed solely during the first launch to verify ownership and link the title to the user's account. They emphasized that players manage their private information using their dedicated Privacy Center and that ongoing efforts are made to offer clear privacy options.

Original story, April 24, 2025: The organization NOYB - European Center for Digital Rights has initiated a legal motion against Ubisoft on behalf of a player, contending that Ubisoft's data collection lacks a lawful justification.

The player's experience with Far Cry Primal, which required online access and an Ubisoft account even though it's a single-player game, has been central to the complaint. The player was reportedly surprised to find the game required online authentication, despite having no online interaction.

Eurogamer noted that the tech-savvy complainant analyzed the volume and nature of data transactions while the game ran for about ten minutes. During this period, they spotted 150 distinct DNS transactions and 56 instances of their computer attempting to connect with external servers, such as Google, Amazon, and Datadog.

Ubisoft responded to player inquiries about the data involved, suggesting these transactions are mainly for verifying if the user's account rightfully owns the game.

NOYB claims Ubisoft has not adequately clarified the necessity of these data exchanges or the involvement of companies like Google in the process.

The complaint advocates for penalties against Ubisoft, arguing that their data practices affect many users, and demands adherence to GDPR standards. NOYB compared unauthorized data collection to "trespassing," asserting that digital conduct should mirror the legal expectations in physical spaces.

Earlier this month, Ubisoft faced another legal issue: a class action lawsuit over the closure of the 2014 game The Crew in California, where they moved to dismiss the case.