Steam will stop returning money after a long game with extended access
Valve has made changes to the refund policy on Steam. She began to take into account the time spent by the user in the game during the extended access period.
According to the rules of the platform, Steam users can request a refund for the game within two weeks after purchase if they have played for less than two hours. Until today, there was a loophole in the rules: if a user bought an edition that allows them to start playing with extended access a few days before the official release, then they could spend many hours in the game and still had the right to a refund, because pre-release time was not taken into account. Now the loophole is closed.
This is how the clause in the rules on refunds for a game purchased before release looks like now:
"As a rule, if you purchase a game on Steam before its official release date, the two-hour game time limit rules will apply for a refund, but the 14-day refund period will begin only after the official release date. For example, if you purchase a game in early access or with extended access, all time in the game will be counted towards the two-hour limit for a refund. If you pre-order a game that cannot be played before its release date, you can request a refund at any time before its release, and the standard period of 14-day and two-hour limits for refunds will begin on the day the game is released."
That's how he looked before:
"If you have pre-ordered an item on Steam and paid for its cost, you can request a refund at any time while the product has not yet been released. The standard refund policy (14 days/2 hours) will take effect as soon as the release takes place."
