QA and Support

Section about testing and building support departments in the gaming industry. News, advice, and case studies.

Tomorrow Valve will start testing the official version of Steam for China. However, local users expressed their dissatisfaction with what was happening. They fear that they will soon be deprived of the opportunity to play thousands of games due to the unavailability of the international version of the store.What is the dissatisfaction of gamers?
Blizzard announced the start of closed alpha testing of Diablo Immortal, a mobile offshoot of the famous RPG. Only users from Australia will be able to participate in it. They will have to check the technical condition of the project. At the same time, the game still does not have a release date.
Electronic Arts is boycotting again, this time by FIFA 18 fans. Sportssim fans launched the #FixFIFA campaign with an appeal not to buy the game on sale on the occasion of “Black Friday” until the developers fix their mistakes.
The phrase “games are a service” is already perceived as a banality today. But when developing, it often happens that developers forget about it. And they continue to work with the game as an end product.
Promwad Electronics Design Center announces the launch of a service for comprehensive testing of Android applications, which will ensure high quality software products and their correct operation on smartphones, tablets and other devices running Android OS.
At the Portland Incubator Experiment (PIE) conference, Trent Peterson from AppThwack, a company that tests Android applications, advised developers on several tools that will help optimize application testing.
How many devices are needed to test the game for Android, – the authors of the blog Tesgish asked themselves, and turned to the developers of mobile programs with it. The answers of some of them may well scare even a seasoned tester.